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a. Hello, this is â€¦â€¦â€¦ I work at ABC Company and Iâ€™m calling about your order.
b. Good morning. My name is â€¦.. with Georgia Tech. I heard your presentation at the conference and would like to discuss it with you.
c. Hello, this is â€¦. From Dr. â€¦â€¦office. Iâ€™m calling to confirm your appointment.
d. Hello, this is â€¦.. Iâ€™m calling with a question for you.
a. Could you please confirm â€¦? – Yes, Iâ€™d be happy to.
b. Could you give me more information about …? – Certainly, what would you like to know?
c. Do you have a minute to review â€¦? – Of course!
d. Would you mind going over this with me? – Not at all.
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a. Iâ€™m sorry. I missed that. What did you just say? – No problem, I saidâ€¦
b. Excuse me. I didnâ€™t catch what you said. Could you say it again please? – Iâ€™d be happy to.
c. Sorry. Iâ€™m not sure I understand. What does that mean? – Of course, let me explain.
d. Iâ€™m sorry. I donâ€™t quite understand what you mean. Can you explain it again? – Certainly. What I mean is â€¦
a. Thanks so much. I look forward to speaking with you again. Goodbye.
b. Goodbye and thanks for all your assistance.
c. Iâ€™ve enjoyed this conversation and hope weâ€™ll talk again soon. Goodbye.
d. Itâ€™s been great talking to you. Thank you. Good bye.